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Frequently Asked Questions

Frequently Asked Questions

What are the things I can do to keep my computer free of viruses and spyware or adware?

The most important thing you can do is make sure that you keep your computer updated.  This includes your operating system updates as well as updates to all of the software that you run on your computer.

Secondly, you should be using spyware, malware or adware and virus scanning and protection programs.  These also must be up to date.

Do you repair laptops?

Yes, we repair laptops and desktops.

Do you work on Mac (Apple) Computers and Devices?

No, we do not.

What do you recommend for spyware?

We recommend any of the free versions of AVG, Malwarebytes' Antimalware, Spybot and SuperAntiSpyware.  Whichever one you choose to use (or both or all), be sure to keep them all updated!

What do you recommend for virus protection?

First, be sure that you keep your operating system and your other software ALL up to date.  Virus protection software will not do this for you, but it is vital to the security of your computer.

We really like Norton.

What is the difference between viruses, malware and trojans?

The broad grouping for all of those things we would call "INFECTIONS."